Advice Service

Welcome to the BBKSU Advice Service.

We are here to support you with any academic related issues you may have and to also offer guidance and support during your time at Birkbeck.

The BBKSU Advice Service is impartial and confidential. We aim to support your interests and want to get the best possible outcome for you by helping you make the right choices.  


All sessions are completely free for all enrolled students. 

Here are some of the areas that the Advice Service covers:

  • Academic issues: Appeals and complaints within your department or of the College.

  • Help with disputes over fees.

  • Disciplinary issues: when a student has been accused of an alleged assessment offence.

  • Accusations of non-Academic disciplinary issues.

  • Fitness to study queries.

  • Mitigating Circumstances

  • General advice & Signposting

Contact Details

To book an appointment with the Advice Service, please fill out out the Enquiry Form. We aim to get back to you within three working days.

Olivia Adekunle - Senior Student Advisor


Appointments Available at the following times:

Monday - Thursday: 2.00pm - 6:00pm



Room 454, Birkbeck Students' Union

Malet Street


You can email or call 0207 631 6335 for more information.